Shipping policy
Domestic Shipping Policy
All orders are processed within 1-2 business days.
State whether or not shipments or deliveries occur on weekends or holidays. Communicate what the customer should expect if your company is experiencing a high volume of orders, and if they should expect any delays. Let them know how you will communicate these changes.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation and order tracking
You will receive a confirmation and order tracking within 1-2 days after purchase
Customs, duties, and taxes
Epure Jeweller is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
For more information, email: support@epurejeweller